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Effective business communication in New Zealand /

Contributor(s): Publication details: Auckland, N.Z. : Longman, 1998.Edition: 2nd edDescription: ix, 474 pages : illustrations, forms, map ; 25 cmISBN:
  • 0582739594
  • 9780582739598
Subject(s): Genre/Form: LOC classification:
  • HF5718 .E44 1998
Contents:
Part 1: Overview of communication -- 1. Communicating -- 2. Interpersonal & non-verbal communication -- 3. Organisational communication -- 4. Clear thinking -- Part 2: Writing -- 5. Business writing -- 6. Memos, faxes & email -- 7. Business letters -- 8. Report writing -- 9. Computer user documentation -- Part 3: Applied communication -- 10. Speaking -- 11. Listening -- 12. Assertiveness, motivation & managing time & stress --13. Teamwork -- 14. Meetings --15 Problem solving & negotiation -- Part 4: Integrated communication topics -- 16. Integrated & international communication -- 17. Getting a job.
Summary: Written primarily for use in the introductory courses in the New Zealand Diploma in Business and the New Zealand Diploma of Business Computing.
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Whitecliffe Library General Shelves General HF 5718 EFF (Browse shelf(Opens below)) 1 Available 0001566

Includes bibliographical references (pages 463-468) and index.

Part 1: Overview of communication -- 1. Communicating -- 2. Interpersonal & non-verbal communication -- 3. Organisational communication -- 4. Clear thinking -- Part 2: Writing -- 5. Business writing -- 6. Memos, faxes & email -- 7. Business letters -- 8. Report writing -- 9. Computer user documentation -- Part 3: Applied communication -- 10. Speaking -- 11. Listening -- 12. Assertiveness, motivation & managing time & stress --13. Teamwork -- 14. Meetings --15 Problem solving & negotiation -- Part 4: Integrated communication topics -- 16. Integrated & international communication -- 17. Getting a job.

Written primarily for use in the introductory courses in the New Zealand Diploma in Business and the New Zealand Diploma of Business Computing.

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