Effective business communication in New Zealand /
Publication details: Auckland, N.Z. : Longman, 1998.Edition: 2nd edDescription: ix, 474 pages : illustrations, forms, map ; 25 cmISBN:- 0582739594
- 9780582739598
- HF5718 .E44 1998
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Book | Whitecliffe Library General Shelves | General | HF 5718 EFF (Browse shelf(Opens below)) | 1 | Available | 0001566 |
Includes bibliographical references (pages 463-468) and index.
Part 1: Overview of communication -- 1. Communicating -- 2. Interpersonal & non-verbal communication -- 3. Organisational communication -- 4. Clear thinking -- Part 2: Writing -- 5. Business writing -- 6. Memos, faxes & email -- 7. Business letters -- 8. Report writing -- 9. Computer user documentation -- Part 3: Applied communication -- 10. Speaking -- 11. Listening -- 12. Assertiveness, motivation & managing time & stress --13. Teamwork -- 14. Meetings --15 Problem solving & negotiation -- Part 4: Integrated communication topics -- 16. Integrated & international communication -- 17. Getting a job.
Written primarily for use in the introductory courses in the New Zealand Diploma in Business and the New Zealand Diploma of Business Computing.